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Testimonials

Read what our customers have to say about us ....

I just wanted to let you know that I'm incredibly impressed. I ordered some food and some yogurt drops for my little sugar gliders, and I recieved my order 3 days after placing it! Checkout was super fast and easy, and shipping was amazing. I will be a faithful customer for life! Thank you!

Brandon L.

Just dropping you a line and telling you guys and gals are AWESOME!!!!! I just received my 2nd order from you and it looks great. I have tried another vendor a couple of weeks ago and am still waiting to get my order. I will continue ordering from you. Your packaging and prompt response and communication is second to none. Thanks again for all you do. Kyle D.

Love this company!! I have been a customer since getting my two sugar gliders about a year and a half ago. Never any problems with anything, great to do business with, extremely fast shipping, get useful coupons sent to my email- they simply do everything right. Deana C.

I just felt this great need to tell you that i think your store and service is wonderful. The quick delivery and fine detail to my needs for sugar gliders supplies and diversity. I am currently trying to begin my own ecommerce website and appreciate all the extra time and effort you spend in each of my orders. i have ordered twice in the last month. I notice your address is in newport news, VA. I was very excited since I spend most of my time in Hampton. Please keep up the good work and I will be a loyal supporter. maybe even talk about putting your link on my website, if you think it would be possible (grin). Thanks for all your help.

-Sharon Smoot

Overall, this was a great experience for a first time order and Sugar Glider Store has won my business for as long as I have Gliders! A man from the store even called me and suggested a faster shipping method for about the same cost as what I already paid. This turned out to be Lightning-fast! I recieved my order in 2 days! I did have one issue when I recieved the package and that was that an item I had purchased was not included but another product was in it's place. I promptly called and I believe spoke with the same man that I had earlier about the shipping. Without hesitation he told me to keep the wrong product and he'd send me the product that I originally purchased in addition! This is an example of true customer service! Not for the fact I ended up with a free item... true that's a bonus... for me it was the fact that I as the customer was not burdened with packaging and sending something back that wasn't my mistake in the first place. I have experience! d this too many times in the past and usually I incur extra cost as well as extra time waiting for what I should've had in the first place. In this case neither! The product was shipped and arrived at my door in 3 days I'm sure it would've been 2 if not for weather. Not only do these people have the BEST selection of sugar glider essentials, they are better than the majority of major retailers I have dealt with! I thank them and Stitch thanks them!

Christopher B.



This is one of the most informative websites I have ever been to. I have learned so much there. My Sugar Gliders love the products that I buy from ENC. They are very quick to ship out their packages, and they pack their packages very well also!! Great Company, wouldn't use another!!! Cyndy B.

The company has a wide (perhaps the best) range of exotic products to offer, of excellent quality. Order placement and purchase runs smoothly; order management is fast and products ship the next business day. However, on my next purchase I will try to pick a faster delivery option, as the standard Airmail shipment available for overseas destinations is rather slow.

Gabriela S.

The shipment arrived today. I have never seen such lively meal worms before ( I had been buying locally). Thought I would have to cool them down to dormancy to transfer them to my container. I am well pleased.

Tom Cain

Very happy and impress with the cage quality and price. I have a very large assortment of creatures and had purchased cages in the past and again the quality and price was quite impressive! We inspected the food and it appeared to be fine. The pouch we ordered was not in the box but was on invoice. thanks happy holidays! P.S. thank you for getting it to me before the holiday, the gliders I adopted were in a pretty disgusting tank and I was trying to figure out what I was goig to do but you solved that issue for me!

Donald Q.

I just wanted to stop by and thank you all so much for being such a wonderful resource for me and my little ones! You have outstanding customer service and I have had a very pleasant experience shopping with you. Your prices are lower than most other places, certainly better than retail stores you have to drive to, and your delivery is prompt, timely along with well packaged/protected merchandise. I especially want to thank you for replacing my broken food dishes from the previous order with my new cage, I was delighted to see how well you stood behind your products. Again thank you fore everything and my suggies really appreciate your goodies as well, particularly the phoenix worms; they absolutely love eating them right out of my hand! I will continue using you all for all of my supplies because I know you will go above and beyond to make sure everything is right. Bobbie S.

I had an excellent shopping experience. It was easy to understand the site. Delivery was prompt. I would recommend this site to anyone. Great online store. Joan G.

I have ordered several items and the staff are excellent . Very informative and carry all the supplies i use. Fast delivery and eager to help with any problems that may occur ! Highly recommended ! Diana M.



This company always does a good job with my orders. I am always impressed that they notify their customers before they go on their short vacations, so that they don't leave you without the opportunity to purchase pet food that you might be low on. Susan A.



I got a Sugar Glider from a friend who couldn't take care of him anymore. When he gave him to me he gave me a bag of food from you guys and some gliderade. I looked at every pet store in Jacksonville and couldn't find that food anywhere, so even though I am against online ordering, I needed too. By far your food is the best, and your prices are amazing. I will ALWAYS order from you. Thank you so much. Kim C.



This company IS A++++++++++++++ I don't know what I would have done without being able to get these items for my Sugar gliders..and it was here in 2 Days..! I'll order from them again....EXCELLENT.. ...B.W. IN

I have sugar gliders and love the products offered by the Exotic Nutrition Company. I have ordered food , cleaning products, bonding pouches wodent wheels and also odor controlling products and have been very pleased ! Alison S.



I was very happy to have found a place to purchase all my sugar glider needs. After placing my first order and receiving it so fast I knew I would be a long time customer of the Exotic Nutrition Company. Thanks Again! Heidi



I have ordered from this company a few times for myself and others. I will continue to use their products. So far I have no complaints at all. I don't expect to have any if their quality and service remains the same or better ( if that's possible). Vicki H.

I am very happy with the product and my pet loves all the room it has. I would highly recommend this product. Online ordering was simple and delivery was fast. I had the product within 3 days and that was with standard ground delivery. Tammy F.



I was fortunate enough to try this food out on my sugar gliders several years ago, and they've been eating it ever since. They just love it and wont eat any other prepared food. I do feed them live crickets, fresh fruits, yogurt, nectars, and veggies in addition, but this is their staple food. I can honestly say that as long as I have sugar gliders, I'll be returning to Exotic Nutrition for the great pet foods that they make. Kimberly S.



The supplies offered by this company were exciting and varied for many types of pets and the website was easy to browse and navigate. Purchasing was simple and everything arrived quickly and in good order. Alison F.



High quality exotic pet foods and treats which are hard to find over the counter. I will continue shopping with them for a long time. Thanks for your speedy shipping!!! Susanne P.



Fast shipping - even worked to save me money on shipping!! Joshua S.



I wouldn't shop anywhere else for my glider needs!! This is the best place to shop!!!! Ronald S.



I have purchased items from this company several times. They have an excellent selection of sugar glider products. Their shipments always arrive correctly, promptly and in good condition. Elizabeth C.



Buddy loves his new home and loves all the stuff that came with it. When I contacted the customer serice they were very quick to reply and very helpful. Thank you. Anita C.

This is not my first order and it won't be my last. They are very good and ship right away. I usually get my order within a week. I would recommend them to anyone with a pet. Bob H.

I love the sugar glider store! I will never shop anywhere else again. They have all of my sugar glider needs! Amber M.

This is a great website! All the toys were great, but they sold leashes and harnesses, which can be dangerous to sugar gliders, so it would be better if they took that off the products list. If they jump with the harness on, it could tear their gliding skin, and hurt them badly. I ordered 2 items at 5 to 7 day ground shipping and got it in about a day and a half, and it was flooding here, so GREAT service, checkout was easy, and I loved being able to look through all of their products and choose what I thought my gliders would like. Anna M.

This is an awesome company, it has been a pleasure doing business with them. I will continue to do business with them in the future. Cheryl M.

I am quite please with my purchase, my sugar loves it,,i cant believe how she MOWS on the new food,,i have bught from tis store before and as of yet ,,i have not been disapointed,,and while i think shipping could be a bit less for small items,,,it will not keep me from buying there again,,it devoted to great toys and food and suppliments for MY SUGAR!!,,And the people there will take the time to help you with questions, no matter what your problem is, they get an A from me,,, Charlotte D.

I have purchased from this company before and they have always been great. The items arrive when they say they will and are exactly what I ordered. I would and do recommend them to anyone in need of sugar glider supplies. Bob H.

I have always loved the store it has great item for my gliders and have never had a problem. Shipping is quick. Jason J.

I started ordering worms from the Sugar Glider Store when two large retail pet stores stopped carrying them. I have been very satisfied with them. I have also bought Glider Complete, powdered nectar and papaya & blueberry treats. All of these have arrived quickly and in good condition. I will continue to shop at the Sugar Glider Store. Jean H.

They had what I needed for the baby gliders. They shipped the next day and upgraded shipping without any additional charge to me (not sure why). I ordered on Sunday and received on Tuesday! Amanda C.

I have to thank this store for offering so many and the variety of supplies for Sugar Gliders. I have to say, it is not easy to locate supplies for this new and rare companion animal. I also appreciate all the additional information regarding Sugar Gliders and their care on the website.

FAST Shipping & Service! Prices are reasonable and if you sign up for the newsletter/coupons, you will periodically receive 10% + coupons for shopping here.

Ordered numerous times from this seller and only one time did i have a problem with an order; an item was missing in the order, however, the seller quickly responded in the email and the missing item was immediately shipped to me.


Allow us to help you with your Sugar glider husbandry issues. The informative pages listed in our department titled 'Educational Articles' contain quality information to guide you in the care and raising of your pet Sugar gliders. Take the time to read through this important information, preferably before you purchase a pet Sugar Glider. Articles on Sugar glider food, Sugar glider cages, and suggested Veterinarians are listed, along with breeding information and purchasing guides. Being informed on the care and breeding of Sugar gliders will benefit both you, and your new pets. It will also help you avoid health issues with your Sugar Gliders in the future.
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